Official Extended Warranty, Create with Confidence: Extend your 1-year standard warranty by up to 2 years, with key components of the main unit covered under official protection. The validity period of existing benefits for core components (laser module), such as free replacements, is extended, ensuring lasting support for your creative projects.
Note: Extension duration and benefits depend on your plan and exclude certain components, countries, or regions.
Core Component Accident Protection: Within the xTool Care service period, if your core component ( laser module) is damaged due to an accident, replace it with a new one for only the replacement fee, saving up to 60% compared to standard repair costs.
Note: The number of replacements depends on your xTool Care plan and excludes damage due to force majeure or intentional acts.
Free Two-Way Shipping: With an xTool Care subscription, enjoy free round-trip shipping for repairs or maintenance. When components need replacement, we prioritize delivery to help you resume production within 48 hours (see xTool Care terms for eligible regions).
Priority Expert Support: Access one-on-one consultations with xTool specialists via remote video or audio chat. Get quick responses within 2 hours (or 12 hours max, excluding holidays) for diagnostics, troubleshooting, and maintenance.
| Benefit | xTool Care (1-Year Plan) | xTool Care (2-Year Plan) |
|---|---|---|
| Official Extended Warranty |
1 year | 2 year |
| Core Component Warranty Extension | 12months (Extend the warranty period for core components by an additional 12 months beyond the original term;Can be replaced once ONLY) |
24 months (Extend the warranty period for core components by an additional 24 months beyond the original term;Can be replaced once ONLY) |
| Core Component Accident Protection | Up to 2 times (Applies only to laser module) |
Up to 4 times (Applies only to laser module) |
| Free Two-Way Shipping | Supported through the Coverage Period | Supported through the Coverage Period |
| Priority Access, 2h Quick Response | Supported through the Coverage Period | Supported through the Coverage Period |
| Product | Basic Fees | Service Fees (Core Component Accident Protection) |
Total Costs with xToolCare | Core Component Accident Costs without xToolCare | Savings |
|---|---|---|---|---|---|
| 1-Year Plan |
$499.00 | $1,199.00 | $2,897.00 | $6,324.00 | $3,427.00 |
| 2-Year Plan | $699.00 | $1,199.00 |
$5,495.00 | $12,648.00 | $7,153.00 |



