Accidental Damage Protection: Receive brand-new core component replacements for accidental damage such as liquid damage or impact damage — covering up to 80% of the component's retail price, with a service fee applied.
Note: The number of replacements depends on your xTool Care plan and excludes damage due to force majeure or intentional acts.
Free Two-Way Shipping: xTool covers 100% of shipping costs for all after-sales services
Free Replacement: No repairs needed. If your device experiences an Irreparable Unit Failure, High-Value Component Failure, or Excessive Downtime, we'll normally ship a replacement within 48 hours.
Note: Replacement eligibility depends on the specific failure scenario and excludes issues resolvable by simple part replacement.
| Product | Warranty | Details | Warranty Period with xToolCare (2-Year Plan) | Warranty Period with xToolCare (1-Year Plan) | Warranty Period without xToolCare |
|---|---|---|---|---|---|
| M2 |
Main Parts | The main parts of the product except the non-warranty parts and Important parts below. | 36 Months | 24 Months | 12 Months |
| M2 | Important parts | Laser Module, Mainboard |
36 Months | 24 Months | 12 Months |
| M2 | Accessories |
power cord,USB cable, exhaust pipe, material kit, screwdriver, manual guide, material clamp | No Warranty (Free replacement if damaged upon receipt) | No Warranty (Free replacement if damaged upon receipt) | No Warranty (Free replacement if damaged upon receipt) |


