Answer
Feb 04, 2026 - 01:12 PM
For troubleshooting and support with your Poolin embroidery machine, feel free to contact our support team via e-mail (support@swingdesign.com) or phone. Our phones are open Monday - Friday 9AM - 4PM (Eastern Standard Time) by calling 978-371-2211.
You can also reach out to Poolin directly via email (Poolinservice@richword.com), talk with other Poolin users in their Facebook Group, or watch video tutorials on their official Youtube Channel.
You can also reach out to Poolin directly via email (Poolinservice@richword.com), talk with other Poolin users in their Facebook Group, or watch video tutorials on their official Youtube Channel.
