Answer
Jan 13, 2026 - 02:14 PM
For any troubleshooting or technical support for Poolin or any of our embroidery machines bought through Swing Design, you can contact our support team via phone or email. Click here for our contact details: https://www.swingdesign.com/pages/con...
Swing Design only sells the Poolin EOC05 and EOC06 through our own website and Wal-Mart's online store. We do not sell these embroidery machines through other retailers, such as Amazon, Best Buy, etc.
You can also reach out to Poolin directly via email (Poolinservice@100horse.com), call Poolin support at +86 187 1213 3733, talk with other Poolin users in their Facebook Group, or watch video tutorials on their official Youtube Channel.
https://www.poolinstore.com/pages/con...
https://www.poolinstore.com/pages/con...
